Shipping Protection

Every order with Shipping Protection is covered against loss, damage, and theft during transit.

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Lost Packages

If your package never arrives, we will send a replacement or issue a full refund.

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Damaged Items

Arrived broken or damaged? We will make it right with a replacement or refund.

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Stolen Deliveries

Package marked delivered but missing? You are covered for porch piracy too.

How It Works

1
Add protection at checkout - A small fee is added based on your order total.
2
Something goes wrong? - File a claim if your package is lost, damaged, or stolen.
3
Get a resolution fast - We will review your claim and issue a replacement or refund.

Need to File a Claim?

If something happened to your order, we are here to help.

File a Claim

Shipping Protection is provided by Secrets of the Tribe. Coverage begins once your order ships and ends upon delivery confirmation.